Returns & Exchanges
At Estarcase, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is dedicated to making the process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Package Your Items
Carefully place the products in their original packaging, ensuring all tags are attached and the items are unworn and undamaged.
- 3.Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5 to 7 business days to your original payment method.